About this privacy policy
At Polytec Australia (we, our, us), we value and respect your privacy and take the protection of your personal information seriously.
We have prepared this privacy policy to inform you of the personal information we collect and hold about you, and how we use that information. This privacy policy also provides information about your privacy rights as an individual and how to contact us if you have any privacy concerns.
This privacy policy may change from time to time and it is therefore important that you review it regularly.
What personal information do we collect and handle?
Personal information is any information or opinion about an identified (or reasonably identifiable) individual, whether or not the information or opinion is true, and the information or opinion is recorded in a material form.
The type of personal information we collect and hold will depend on your relationship with Polytec Australia, and may include the following:
How do we collect your personal information?
We will collect personal information directly from you wherever it is reasonable and practical to do so. We may collect personal information from you:
We may also collect your personal information from third parties including:
You must only provide us with the personal information of someone else if you have that person's consent to do so.
Why do we collect your personal information?
We collect, hold, use and disclose personal information for a number of reasons, including:
Who might we disclose your personal information to?
We may disclose your personal information to various third parties for any of the purposes identified above. The types of third parties with whom we exchange personal information include:
Prior to disclosing any of your personal information to an unrelated person or organisation, we will take all reasonable steps to satisfy ourselves that the person or organisation has a commitment to protecting your personal information at least equal to our commitment, or that you have consented to us making the disclosure.
What if we can't collect your personal information?
If you do not provide us with the personal information we need, some or all of the following may occur:
Visitors to our website
To help improve the information we provide through our website, certain information is collected from your browser. This information is collected as statistical information and includes the IP address, browser type, language and access times.
We may use "cookies" to help us tailor our website to better suit your needs and improve our service. Cookies are packets of information stored in your computer's memory and hard drive when you visit certain web pages. Cookies are used to enable websites to function or to provide information to the owners of a website.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note this may interrupt your ability to use the full functionality of the Website.
How do we protect your personal information?
We take all reasonable steps to keep personal information protected from loss, interference, misuse or unauthorised access, modification or disclosure.
How we hold your personal information
All personal information we collect will be held securely and in accordance with this Privacy Policy.
Direct marketing communications
We may also send you direct marketing communications and information about any other products or services offered by us that we expect may be of interest to you. These communications may be sent in various forms, including posted mail and email. You may opt-out of receiving marketing communications from us at any time.
How can you access and correct your personal information?
You can request access to the personal information we hold about you at any time by contacting our Privacy Officer. You may also request the correction of any of the personal information we hold about you.
How can you make a privacy complaint?
You can contact our Privacy Officer if you have any concerns about how we have handled your personal information. If you are not satisfied with the manner in which we have dealt with your complaint, you may contact the Office of the Australian Information Commissioner.
Policy reviews
From time to time, we may review and update this Privacy Policy. All personal information will be collected and handled by us in accordance with the most recently updated Privacy Policy.
Request a copy of this Privacy Policy and further information
A copy of our current Privacy Policy is available from us free of charge from our website.
How to contact us
If you have any further questions relating to this Privacy Policy, please contact our Privacy Officer:
Contact: Kenny JiLast updated: 2024